{"id":139,"date":"2020-04-30T01:01:39","date_gmt":"2020-04-30T01:01:39","guid":{"rendered":"https:\/\/okcautomation.com\/?page_id=139"},"modified":"2024-09-12T17:50:21","modified_gmt":"2024-09-12T17:50:21","slug":"technical-service","status":"publish","type":"page","link":"https:\/\/okcautomation.com\/index.php\/technical-service\/","title":{"rendered":"Technical Service"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/okcautomation.com\/wp-content\/uploads\/2020\/06\/Logo-Banner-w-Tag-NEW.jpg&#8221; alt=&#8221;Specialists in Valves, Controls, Pneumatics and Fluid Measurement&#8221; title_text=&#8221;Logo Banner w Tag-NEW&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|20px||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.0&#8243; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/okcautomation.com\/wp-content\/uploads\/2020\/06\/Technical-Service-Header-1.jpg&#8221; alt=&#8221;Technical Customer Service Rep handling customer query&#8221; title_text=&#8221;Technical Service Header&#8221; admin_label=&#8221;Fullwidth Image-tech cust service&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; background_color=&#8221;#e6e7e8&#8243; custom_margin=&#8221;|||140px|false|false&#8221; custom_margin_tablet=&#8221;|||140px|false|false&#8221; custom_margin_phone=&#8221;|||0px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.0&#8243; custom_margin=&#8221;|auto||170px||&#8221; custom_margin_tablet=&#8221;|auto||190px||&#8221; custom_margin_phone=&#8221;-30px|20px||40px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|0px|||false|false&#8221; custom_padding_tablet=&#8221;|0px|||false|false&#8221; custom_padding_phone=&#8221;|0px|||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Our Mindset is SERVICE text&#8221; _builder_version=&#8221;4.27.0&#8243; text_text_color=&#8221;#515151&#8243; text_line_height=&#8221;1.4em&#8221; header_font_size=&#8221;36px&#8221; custom_padding=&#8221;|22px||||&#8221; text_line_height_tablet=&#8221;1.4em&#8221; text_line_height_phone=&#8221;1.3em&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;36px&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"p1\">Our Mindset is <em>SERVICE.<\/em><\/h1>\n<p class=\"p1\" style=\"text-align: left;\">At OKC Automation, Customer Care starts with the thoughtful choice of what we stock, based on quality, industry trends and advancements.<\/p>\n<p class=\"p1\" style=\"text-align: left;\">We emphasize listening to our customers to ascertain their needs so as to provide <strong><em><span class=\"s1\">expert technical guidance. <\/span><\/em><\/strong>You&#8217;ll speak to an engineer knowledgeable in the technical requirements of fluid automation processes and applications. Our help is available not only during, but far beyond the ordering process. This might mean recommending a different part than was originally requested, after determining what is required in terms of end functionality. Or, it might involve getting on the phone with you to go over the installation process one-on-one. Whatever the need, our Technical Customer Service Reps are always<span class=\"Apple-converted-space\">\u00a0 <\/span>available to help with unsurpassed technical support.<\/p>\n<p class=\"p1\" style=\"text-align: left;\">Finally, we ensure <strong><span class=\"s1\"><i>ready availability of parts<\/i><\/span><\/strong> with <strong><span class=\"s1\"><i>fast turnaround and delivery<\/i><\/span><\/strong> to keep your systems up and running.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.0&#8243; custom_margin=&#8221;|auto||170px||&#8221; custom_margin_tablet=&#8221;|auto||190px||&#8221; custom_margin_phone=&#8221;|||40px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|18px||||&#8221; custom_padding_tablet=&#8221;|18px||||&#8221; custom_padding_phone=&#8221;0px|0px|||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;R.B.&#8221; job_title=&#8221;Owner&#8221; company_name=&#8221;HVAC Solutions Provider&#8221; _builder_version=&#8221;4.27.0&#8243; body_font=&#8221;|700|||||||&#8221; body_font_size=&#8221;19px&#8221; background_color=&#8221;#ffffff&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;42px|2px||||&#8221; body_font_size_tablet=&#8221;19px&#8221; body_font_size_phone=&#8221;18px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.3em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The top 3 reasons in choosing OKC Automation would be Knowledge, Experience, and custom valves for a niche application we had. I was doing underground water usage for cooling geothermal; I used OKC Automation for this \u2014 no one else can do what they do. Their value is \u201cpriceless\u201d \u2014 because they helped us for a really serious niche market usage no one else knows about.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;J.M.&#8221; job_title=&#8221;Senior Hydraulics Engineer&#8221; company_name=&#8221;Solutions Provider for the Metal and Mining Industries&#8221; _builder_version=&#8221;4.27.0&#8243; body_font=&#8221;|700|||||||&#8221; body_font_size=&#8221;19px&#8221; background_color=&#8221;#ffffff&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;42px|2px||||&#8221; body_font_size_tablet=&#8221;19px&#8221; body_font_size_phone=&#8221;18px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.3em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; company_line_height_tablet=&#8221;&#8221; company_line_height_phone=&#8221;1.3em&#8221; company_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The benefits of choosing OKC Automation are the technical service is top notch and delivery is quick. We\u2019ve gotten a lot of help as far as product selection \u2014\u00a0the tech support is awesome.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;17px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.27.0&#8243; custom_margin=&#8221;42px|auto||214px||&#8221; custom_margin_tablet=&#8221;42px|auto||214px||&#8221; custom_margin_phone=&#8221;0px|||40px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Correct Product Selection&#8221; _builder_version=&#8221;4.27.0&#8243; text_text_color=&#8221;#2b2b2b&#8221; header_2_font_size=&#8221;30px&#8221; header_5_font=&#8221;klavika-black||||||||&#8221; header_5_text_color=&#8221;#515151&#8243; header_5_font_size=&#8221;20px&#8221; header_5_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;1.3em&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; header_5_line_height_tablet=&#8221;1.3em&#8221; header_5_line_height_phone=&#8221;1.2em&#8221; header_5_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Correct Product Selection<\/h2>\n<h5>Need help choosing the correct product configuration for your application?<\/h5>\n<p>Get in touch with one of our engineers. We&#8217;ll help you choose correctly based on your application and its operating environment, accounting for all of the physical attributes and variables such as pipe size, pressure rating, etc.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Fast, Local Delivery&#8221; _builder_version=&#8221;4.27.0&#8243; text_text_color=&#8221;#2b2b2b&#8221; header_2_font_size=&#8221;30px&#8221; header_5_font=&#8221;klavika-black||||||||&#8221; header_5_text_color=&#8221;#515151&#8243; header_5_font_size=&#8221;20px&#8221; header_5_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;1.3em&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Fast, Local Delivery<\/h2>\n<h5><strong>Need a fast lead time from order to delivery?<\/strong><\/h5>\n<p>We stock hundreds of products to ensure customers don&#8217;t have to wait. And our most popular products in our online store are in stock and available for same or next day delivery.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Worry-free Installation&#8221; _builder_version=&#8221;4.27.0&#8243; text_text_color=&#8221;#2b2b2b&#8221; header_2_font_size=&#8221;30px&#8221; header_5_font=&#8221;klavika-black||||||||&#8221; header_5_text_color=&#8221;#515151&#8243; header_5_font_size=&#8221;20px&#8221; header_5_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;1.3em&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Worry-free Installation<\/h2>\n<h5><strong>Need help installing the product in your system?<\/strong><\/h5>\n<p>Our engineers know these products, their connections and applications inside and out. We&#8217;re here to ensure your product gets installed correctly and works properly. Call us if you need help or have questions regarding product installation.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#e6e7e8&#8243; custom_margin=&#8221;-7px|||||&#8221; custom_padding=&#8221;56px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.27.0&#8243; custom_margin=&#8221;|auto||200px||&#8221; custom_margin_tablet=&#8221;|auto||200px||&#8221; custom_margin_phone=&#8221;|auto||30px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Contact Us For Support&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x74;||divi||400&#8243; icon_color=&#8221;#8ac75b&#8221; image_icon_width=&#8221;60px&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; header_level=&#8221;h2&#8243; body_text_color=&#8221;#515151&#8243; body_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ5OCJ9fQ==@&#8221; body_line_height_tablet=&#8221;1.3em&#8221; body_line_height_phone=&#8221;1.3em&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; icon_font_size=&#8221;72px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"p1\">Fill out a Contact Form with your specific question or need. We\u2019ll get back to you promptly.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Product Brochures&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x69;||divi||400&#8243; icon_color=&#8221;#8ac75b&#8221; image_icon_width=&#8221;60px&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; header_level=&#8221;h2&#8243; body_text_color=&#8221;#515151&#8243; text_orientation=&#8221;center&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE0MjgifX0=@&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.3em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; icon_font_size=&#8221;72px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"p1\">Product brochures and technical specs available for download.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Request a Quote&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x6c;||divi||400&#8243; icon_color=&#8221;#8ac75b&#8221; image_icon_width=&#8221;60px&#8221; admin_label=&#8221;Request a Quote&#8221; _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; header_level=&#8221;h2&#8243; body_text_color=&#8221;#515151&#8243; text_orientation=&#8221;center&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ5OCJ9fQ==@&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.3em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; icon_font_size=&#8221;72px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Fill out our Contact Form or call us to discuss your application and request a quote.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Questions?  888.487.6711&#8243; _builder_version=&#8221;4.27.0&#8243; header_text_align=&#8221;center&#8221; header_2_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"p1\" style=\"text-align: center;\"><span class=\"s1\"><b>QUESTIONS? <\/b><\/span><span class=\"s2\" style=\"color: #999999;\">There\u2019s always a friendly technical expert ready to help. <\/span><span class=\"s1\"><b>888.487.6711<\/b><\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Mindset is SERVICE. 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